June 30th, 2012
Coffee at Innovation Norway Boston. A Cupboard brim full of french roast. And it tastes good.
June 28th, 2012
“I fear not the man who has practiced 10000 kicks once, but I fear the man who has practiced one kick 10000 times. ”
– Bruce Lee.
We all feel fear when we give the customer the price face to face. That is why you should practice with someone to say the price with a poker face. You should not look like Mr Lee above.
June 24th, 2012
June 11th, 2012
If you are to interview a customer you have not met before, your goal is to build trust through an open atmosphere. This summer I did six interviews during one week. Each of them lasted 1 hour. It was important to build trust fast. I used a new tactic to set the stage for trust building, i sat on the same side of the table as my interviewee. I will tell you how it worked when I interviewed a young project leader.