Arkiv for januar, 2012
at getting people to talk about what they do for fun
Once upon a time Miss Mingle was out mingling. She has just introduced herself to a young man and have started to talk about what he does for fun in his spare time. He likes opera, russian authors, illegal gambling and single malt whiskey from Islay. This is the part of the conversation where the two of them get to know each other. She makes sure not to rush along. She keeps him talking with the questions she has carefully prepared.
Ikke alle får betalt for å banke dritten ut av pøbler.
People should do more of the work they are really good at.
You are going to help them do less of the work they don´t like.
Once upon a time Ms Mingle was out mingling. She has just introduced herself to a young man and quickly explained what she does at work. Then she focuses on the young man. He tells her what he really likes about his job. He is making a living as an unlicensed boxer. That is he does illegal bare knuckle boxing matches, where the audience do illegal gambling. He tells her what the work really entails and what the most important skills are. She is listening between the lines for something he is not happy about. In other words his unmet need. She is well prepared and have three questions lined up.
Dette er deg. Du står sju skritt unna speilet. Strekk ut høyre hånd. Smil. Gå med bestemte skritt mot deg selv.
A bird with a need: «Save those eggs!»
Animals are good with body language, people can be harder to read. That is why Miss Mingle practices feeling peoples pain to understand their needs. The shorter path to reaching your goals is understanding other peoples needs. And then trying to help them:
Connecting him to a relevant expert
Give him a book or article with valuable insight about his need or a solution to it.
